Welcome to the BSc. Healthcare Management (Healthcare Quality)

The program prepares students for addressing service-specific quality assurance issues, regulatory mandates for quality and safety and the "lean innovation model" for increasing both efficiencies in service delivery and satisfying patient expectations. The course work emphasizes the patient experience, relationships between patients, families and the providers of medical and behavioral services. This is accomplished through a study of data collection and analysis, effectively improving quality of care, patient satisfaction and regulatory compliance. Student will be able to Reviews the history and theory of quality management in health care settings with emphasis on patient safety, satisfaction and engagement, the patient/client experience, and regulatory requirements. Examines skills and knowledge necessary to manage and analyze biomedical data and review statistics used for decision-making, population health assessment, and inferential research analysis. Examines the practical and ethical dimensions of patient care and organizational leadership in the context of patient safety and risk management.

Career Path

The Courses are suitable for healthcare professionals including biomedical, clinical and research scientists; laboratory, hospital and health service managers; nurses, pharmacists and medical technical officers; quality, health and safety and risk and governance managers.