Refund Policy of MAI Education Consult
1. The application and service fee payment is subject to a 2-day
cancellation period, during which you may receive a full refund
2. The refund is not automatic on withdrawal of your
application, and in order to be eligible you must notify MAI EDUCATION CONSULT
in writing as per the instructions below.
3. You have the right to cancel your application without giving
any reason if the cancellation request is made within 2 days (the
"Cancellation Period") of the date of the payment acknowledgement
email sent to you.
4. To exercise your cancellation right, it is sufficient for you
to send your request to cancel to us in writing at: MAI EDUCATION CONSULT,
First Floor Weija Scc Snnit Office, Room A3/22-23 (or by request to
info@maieducation.com. You should mark the communication “Refunds and
Cancellations”.
5. MAI EDUCATION CONSULT will make the reimbursement without
undue delay, and no later than 5 days after the day the MAI Education Consult
received cancellation confirmation from you.
6. MAI Education Consult will make the reimbursement using the
same means of payment as you used for the initial transaction, unless you have
expressly agreed otherwise.
7. For the avoidance of doubt, where performance of the contract
to process your application has commenced during the Cancellation Period you
will be required to pay the MAI Education Consult a proportional amount of the
application and service fee for the work carried out in processing your
application until the date cancellation is communicated to the MAI Education
Consult; and you may only receive a partial refund of this fee. In the event
that the application has been fully processed during the Cancellation Period
your right to cancel no longer applies and you will not receive any refund of
your application and service fee. ‘Fully processed’ means that the MAI
Education Consult has submitted you application to the concern university or
your application has been rejected by the concern university within the
Cancellation Period. Your consent to the processing starting within the
Cancellation Period is assumed by your submitting your online application on
our portal unless you communicate otherwise to us at the time. Please note that
if you do not agree to pay the application and service fee then your
application will not be processed.
8. After the 2 days cancellation period your application and
service fee cannot be refunded even if your application is withdrawn or is
unsuccessful.