1. The application and service fee payment is subject to a 5-day cancellation period, during which you may receive a full refund

2. The refund is not automatic on withdrawal of your application, and in order to be eligible you must notify MAI EDUCATION CONSULT in writing as per the instructions below.

3. You have the right to cancel your application without giving any reason if the cancellation request is made within 5 days (the "Cancellation Period") of the date of the payment acknowledgement email sent to you.

4. To exercise your cancellation right, it is sufficient for you to send your request to cancel to us in writing at: MAI EDUCATION CONSULT, First Floor Weija Scc Snnit Office, Room A3/22-23 (or by request to info@maieducation.com. You should mark the communication “Refunds and Cancellations”.

5. MAI EDUCATION CONSULT will make the reimbursement without undue delay, and no later than 5 days after the day the MAI Education Consult received cancellation confirmation from you.

6. MAI Education Consult will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

7. For the avoidance of doubt, where performance of the contract to process your application has commenced during the Cancellation Period you will be required to pay the MAI Education Consult a proportional amount of the application and service fee for the work carried out in processing your application until the date cancellation is communicated to the MAI Education Consult; and you may only receive a partial refund of this fee. In the event that the application has been fully processed during the Cancellation Period your right to cancel no longer applies and you will not receive any refund of your application and service fee. ‘Fully processed’ means that the MAI Education Consult has submitted you application to the concern university or your application has been rejected by the concern university within the Cancellation Period. Your consent to the processing starting within the Cancellation Period is assumed by your submitting your online application on our portal unless you communicate otherwise to us at the time. Please note that if you do not agree to pay the application and service fee then your application will not be processed.

8. After the 5 days cancellation period your application and service fee cannot be refunded even if your application is withdrawn or is unsuccessful.